Once your payment is successful, you will receive an instant confirmation email with your booking voucher and the provider’s contact details.
Yes. In most cases you can cancel through your “My Bookings” page. Refunds depend on the specific provider’s policy.
Every listing has a “What’s Included” section. This clearly states if fuel, taxes, insurance, or equipment (like snorkeling gear) are included or if there are extra local fees.
Your voucher includes a Google Maps link and specific instructions for the meeting point. Most providers in Crete also offer hotel pick-up for an extra fee.
Absolutely. We use secure Stripe encryption for all payments, and we only work with verified local Cretan providers who meet our safety standards.
For boat trips or outdoor tours, the provider will offer an alternative date or a full refund if the Port Authority or the guide cancels due to safety/weather.
